Order Status

Stay informed about your order with our quick FAQ section, covering processing times, shipping details, and delivery estimates.

You can browse our products and place an order easily through our website: www.qudent.co.uk. Simply add items to your cart and follow the checkout process.

Yes, free shipping is available on all orders over £70.00 (exc VAT) with the Standard Delivery option.

If you're not available, a calling card will be left with instructions to arrange re-delivery. Please follow up promptly, as unclaimed orders may be returned to us, and a second delivery charge may apply.

For any questions or inquiries, please contact us via: sales@qudent.co.uk

MY ACCOUNT

Discover answers to all your queries about account management, customizing settings, tracking order history, and more. Enhance your experience with our easy-to-follow guidance.

Click the "My Account / Order
Status" link at the top right side of our site.

Enter your email address.

Select "I am a new customer".

Then simply follow the prompts to
complete setting up your account. Your information is NEVER sold to any other
company and is kept completely private. Please view our Privacy Policy for more
information.

Click the "My Account / Order Status" link at the top right
hand side of our site to edit your account information

Click the "My Account / Order
Status" link at the top right hand side of our site. Under the login box
you'll see a link that says "Forgot your password? Click here". That
link will send an email to you with your password.

SHIPPING AND HANDLING

Explore our comprehensive Shipping and Handling section to learn about delivery times, tracking details, and handling fees and everything you need to know for a smooth delivery experience.

Yes, free shipping is available on all orders over £70.00 (exc VAT) with the Standard Delivery option.

If you're not available, a calling card will be left with instructions to arrange re-delivery. Please follow up promptly, as unclaimed orders may be returned to us, and a second delivery charge may apply.

We accept returns on unused and unopened items within our specified return period. For more information, please check our return policy or contact our customer service team.

Orders placed before 2 PM on a business day are dispatched the same day. Orders placed over the weekend are dispatched on the next working day, subject to stock availability.

We offer the following shipping options:

  • Standard Delivery (3-5 days): £4.99 for orders under £70.00 (exc VAT), free for orders over £70.00.
  • Express Shipping (Next Day before 1 PM): £9.99, subject to stock availability.
  • Free Delivery: Available on orders over £70.00 with Standard Delivery.

We ship across the UK and Ireland, including the Highlands and Islands, and the Channel Islands.

Our experienced team is available to assist with product recommendations and technical queries. You can reach us via:

ADDITIONAL QUESTIONS

Find all the information you need in our Additional Questions section, covering common inquiries, support options, and helpful tips to ensure a seamless experience.

Our experienced team is available to assist with product recommendations and technical queries. You can reach us via:

We are authorised distributors of top brands, including:

  • Durr
  • D-Tec
  • Acteon
  • W&H
  • NSK
  • Kavo
  • Support Design
  • Bambi
  • Woodpecker & DTE

All our products meet UKCA/CE compliance standards for quality assurance.

We supply a wide range of dental surgery equipment, including handpieces, surgery equipment, dental cements, and essential consumables. Our inventory covers everything from high-value capital investments to daily-use items.

For any questions or inquiries, please contact us via: sales@qudent.co.uk